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Turn one stay into a lifelong client

Email Marketing & Loyalty

Automated sequences, seasonal offers and loyalty programme

The problem

Your former clients book their next stay on Airbnb — and you pay a commission again for a client you already had.

Our solution

A system that maintains the link with your clients and encourages them to come back direct. A loyal client costs zero in acquisition and zero in commission.

Acquiring a new client costs 5 to 7 times more than bringing back a previous one. We set up automated email sequences that turn every stay into a loyalty opportunity: welcome email, local guide, return offer, seasonal promotions. It's the channel with the best ROI in tourism.

What's included

Automated welcome sequence post-booking
Personalised local guide sent before arrival
Automatic review request after the stay
Targeted seasonal offers (winter, summer, bank holidays)
Loyalty programme (return discount, referral)
Segmentation by client type and history

Interested?

The audit is free and with no obligation.

How it works

4 simple steps

1

Set up your emailing tool (Mailchimp, Brevo or equivalent)

2

Create automated sequences: welcome, pre-stay, post-stay, loyalty

3

Design email templates aligned with your chalet's visual identity

4

Set up the loyalty programme and seasonal campaigns

Result

Your former clients return by booking directly on your site. Every loyal client is a booking with no acquisition cost and no commission.

20+

years of digital experience

100%

specialised in Haute-Savoie

24h

guaranteed response time

Frequently asked questions

Do I need a large contact base to start?

No. Every new direct client feeds your base. We start with what you have and grow it.

Are emails sent automatically?

Yes, everything is automated. You configure once, it runs on its own. You can also send one-off campaigns (last-minute offer, season opening).

Is it GDPR compliant?

Yes. We configure explicit consent, unsubscribe links and data management in compliance with European regulations.

Interested in email & loyalty?

The audit is free. Let's talk about your chalet and your goals.